SIPSI

Resource
Management Services

A service package designed to address the resource needs for an enterprise that are in the active phase of transformation from Legacy TDM to advanced SIP Networks.

Unique combination of On-site and Remote services offered by experts in the Communications and VOIP Network space.

Includes dedicated resources that can act as Solution Architect, Network Designer, Configuration specialist, Implementation expert, Post-Sales support management and Resident Engineer.

Scope of Services

The Service Package includes the following scope of services which is further customized to suit SIP Enablement for an Enterprise:

  • Onsite Hardware deployment services
  • Handholding support and Technical infrastructure management
  • Onboarding of Session Border controller in Customer Network
  • Onboarding of business processes for End Clients
  • Resident Engineer services managing complete solution management
  • Onsite Support on Client handling and architecture design
  • Site Documentation and planning
  • Site preparation, Readiness & deployment planning
  • Project management and managing internal approvals
  • Vendor engagement and co-ordination
  • Reporting to IT Management group on progress
  • Alert management and review of existing system health check
  • Handling failover scenarios
  • Supporting collection of necessary logs , Traces and CDR data with OEM for issue resolution.
  • Update next patches , Releases and software version updates

Value Proposition

  • Outsource critical services to Experts in the domain
  • Short – term and long term resource planning to address current and long term IT services management
  • Define Process and control mechanism to manage IT and Telecom infrastructure
  • Focus on customer engagements and business development while network is taken care of by experts

Get the the Standard Pre-Requisites for Session Border Controller

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CONTACT US

Contact Us Reset

Reach out to us @

  • info@sipsi.com
  •   + 852 26138222
  • A, 18/F, 88 Commercial Building, 28-34 Wing Lok Street,
    Sheung Wan, Hong Kong

    香港上環永樂街28-34號18樓A室